People write. BOTEN reads
the room around the message.
BOTEN connects your Private Space, a business Reception Desk, Events & Communities and Smart Discovery inside WhatsApp. It decides, message by message, which space is being addressed, and keeps the rest sealed.
BOTEN is a multi-tenant business messaging platform.
A single message could be a customer, a guest, a community member, or something just for you. BOTEN knows how to open only the right door
Private Space
Your head was never meant to be a task manager. BOTEN remembers the small things that quietly become the big ones · and brings them back at the right moment.
- Reminders, lists, documents
- Voice notes, photos, personal preferences
- Personal stays personal · not opened to staff, businesses or organizers
Reception Desk
The customer already wrote. Now someone needs to answer · accurately, in their language, in a tone that sounds like you.
- Replies grounded in your approved knowledge
- Useful leads · not noise
- Per-role staff permissions
Events & Communities
Guests ask the same things. BOTEN turns the answers into part of the experience · and the photos into a shared album.
- Weddings, b'nai mitzvah, communities, clubs
- Open or invite-only access
- A smart album fed straight from WhatsApp
Find a real business, fast
Customers can find verified local businesses inside the system · by category, area and need. Discovery is built in. Not an upsell, not a paid ad slot.
Explore Smart Discovery- A live queue where every customer sees their place
- Book, move and cancel appointments through WhatsApp without another app
- Walk-in capture: whoever arrives without an appointment gets the nearest available time
- One work calendar for you and your team, with reminders that reduce no-shows
BotenQ: the smart calendar for Reception
A business that works with appointments lives by time. BotenQ lets your customers book, view and update an appointment in a single WhatsApp conversation, without an app and without phone calls.
A barbershop, beauty salon, clinic, garage or personal trainer. Any business whose day is built around availability.
A live queue where every customer sees their place. Walk-in capture for people who arrive without an appointment. Reminders that reduce no-shows. One clear work calendar for you and your team.
Included at no extra cost in Reception Plus and Reception Premium. On the base Reception plan, it can be added for 39.99 NIS per month. Turn it on or off through WhatsApp at any time.
BOTEN checks who wrote·what they need·what is safe to open
Not a chatbot with a menu. A routing layer that keeps personal, business and event information in separate spaces · and sends each message to the place it actually belongs.
A small business can sound much bigger when its customers are answered in their own language
BOTEN is designed to handle Hebrew, English, Arabic, Russian, French, Spanish, Ukrainian, German and Mandarin Chinese. The customer writes naturally. BOTEN replies · without turning support into a translation project.
Clear pricing by use case
Each plan stays inside its product boundary. BotenQ belongs only to Reception Desk: as a paid add-on on the base plan, and included in Plus and Premium.
- 1 personal seat
- 1,000 monthly actions
- 300 personal knowledge items
- Reminders and lists inside Private Space
- 1 personal seat
- 4,000 monthly actions
- 2,000 personal knowledge items
- Higher internal priority
- 1 personal seat
- 10,000 monthly actions
- 8,000 personal knowledge items
- More advanced organization layers
- Up to 1 manager seat
- 1,000 customer replies
- 200 leads and conversation summaries
- 300 business knowledge items
- BotenQ available as a 39.99 NIS/month add-on
- Up to 3 seats
- 4,000 customer replies
- 1,000 leads and summaries
- 2,000 business knowledge items
- Includes BotenQ, appointments, walk-ins and work calendar
- Up to 5 seats
- 10,000 customer replies
- 3,000 leads and summaries
- 8,000 business knowledge items
- Includes BotenQ, appointments, walk-ins and work calendar
BotenQ: the smart calendar for Reception
A business that works with appointments lives by time. BotenQ lets your customers book, view and update an appointment in a single WhatsApp conversation, without an app and without phone calls.
Included at no extra cost in Reception Plus and Reception Premium. On the base Reception plan, it can be added for 39.99 NIS per month. Turn it on or off through WhatsApp at any time.
- Up to 1 manager
- 1,000 guest/member replies
- 300 approved information items
- 300 approved phone numbers
- Smart album: up to 300 photo files / 5GB / 30-day retention
- Up to 3 managers
- 4,000 guest/member replies
- 2,000 approved information items
- 2,000 approved phone numbers
- Smart album: up to 1,500 photo files / 25GB / 60-day retention
- Up to 5 managers
- 10,000 guest/member replies
- 8,000 approved information items
- 10,000 approved phone numbers
- Smart album: up to 5,000 photo files / 100GB / 90-day retention
Information opens by context and permission, not by blind trust
BOTEN keeps personal, business and event spaces apart. Personal never opens to a business. Business never opens to a guest. Same WhatsApp number · separate spaces.
Separate information spaces
Each space holds its own. Personal information doesn't leak into business inquiries; business doesn't leak into events.
Role-based permissions
The business owner decides who sees what. The organizer decides who is let in. There is no "everyone sees everything".
Answers from approved sources
BOTEN replies from what you approved. When information is missing, it asks or routes · instead of inventing.
Retention by policy
Storage and processing are governed by the privacy policy and terms of service · not by marketing language no one can keep.
What matters before choosing a plan.
One number. Several worlds. One right answer at a time
Send one WhatsApp message and BOTEN works out whether to open a Private Space, set up a Reception Desk, create an Events & Communities space · or help you find a real local business.