Reception Desk · For business & community

The desk that never sleeps.

Reception Desk is a smart WhatsApp front line for businesses, brands and communities. It answers customers 24/7 in their language, drawing from a knowledge base you control — hours, prices, policies, promotions, FAQs — and hands you a clean lead summary for every serious inquiry.

Open a desk for your business How it works

24/79 languagesLead summaryCurated knowledgeNo personal access

Lead savedSummarised, classified, ready in CRM

Answer from knowledge baseNo hallucinations. No guesses.

23:4742%

Orit Skin Studioonline

Today · 23:47

Hi! Any free slot this week for a facial?23:47 ✓✓

Yes 🌿 three windows this week:
· Thu 14:00
· Fri 10:30
· Fri 16:00
Which works for you?23:47

Thu at 14:00 please. My name is Shira.23:48 ✓✓

Got it, Shira. Orit will confirm in the morning and I'll send you a reminder a day before.23:48

Type a message

How it works

Your knowledge base — their conversation.

Build a curated source

Services, prices, hours, cancellation policy, FAQs, service areas, promotions, contacts.

Open the number to customers

A dedicated WhatsApp number that replies in the right language, in your brand tone, using only what's in the source.

Get a clean lead summary

Whenever a real conversation develops, you get a summary: customer, need, sensitivity, recommended action.

No hallucinations

Answers you can trust.

Reception Desk does not invent prices or guess opening hours. It answers only from your knowledge base. If the answer is not there, it says so explicitly and opens a lead for you.

Updates happen in chat: "I'm closed on Mondays from next week" — and the source updates.

Active knowledge base17 entries

Hours: Sun-Thu 9-19, Fri 9-13
Facials: 3 types · ₪280–₪520
Cancellation: Up to 24 h before
Service area: Tel Aviv metro
Current promo: 10% first booking

Lead summary

The info you need. Not the whole chat.

No more reading 40 messages every morning. You get just what matters — who wrote, what they want, what's urgent, what to do next.

Lead · 7:42Hot

Customer: Shira K. · 054-***-2810
Wants: Facial, Thu 14:00
Language: English
Context: First-time inquiry
Action: Confirm slot / reply by 11:00

Reception Desk plans

Sized to real volume.

Reception

₪149/ month

For a small business or a brand starting out.

1,500 BOTEN replies
200 summarised leads
Up to 100 KB entries
9 supported languages

Get started

Recommended

Reception Plus

₪349/ month

For a business with steady inquiry volume.

5,000 BOTEN replies
800 summarised leads
Up to 500 KB entries
Custom brand tone

Choose Plus

Reception Pro

₪699/ month

For chains, large brands and active communities.

15,000 BOTEN replies
2,500 summarised leads
Effectively unlimited KB
Multi-branch / primary languages

Choose Pro

These numbers are defaults; we tune them at setup.

Before you start

What businesses ask us.

No. Reception Desk only answers from the knowledge base you define. If something is missing, it says so and opens a lead.

BOTEN responds in the customer's language out of the 9 supported. Your summary stays in Hebrew or English as you prefer.

Yes. Send BOTEN a chat update ("I'm closed on Mondays from now") and the source updates.

No. A customer's private space is not opened to the business. BOTEN keeps the contexts strictly separated.

The service keeps running and accrues additional usage at a metered rate — no shutdowns and no big surprises.

Reception Desk

Stop missing customers.

Half-hour setup. A desk that works on weekends, at night, and while you're abroad.

Open a Reception Desk